Contact

Information about timetables, tickets and customer service

+48 703 402 802

Cost: 2,58 PLN incl. VAT / minute, Service provided by Progress Plus s.c. Check additional information about the helpline

You can also get information by sending email to:

tickets@e-podroznik.pl

We try to answer as soon as possible

Log in using the ticket number!

Have you bought a ticket and want to check your booking details, change your travel date, return your ticket or download it again? You can do it yourself and without additional charges by logging in using your ticket number.

Frequently asked questions

You can also find answers to most questions about purchasing tickets and booking travel in the help section

Company address:

Teroplan S.A.
ul. Klucznikowska 1
32-600 Oświęcim

entered in the National Court Register kept by the District Court for Kraków - Śródmieście in Kraków, 12th Commercial Division of the National Court Register under the number 0000493001, tax number (NIP): 5492295534,

share capital: PLN 1.686.279,00, paid up in full.

Address for correspondence:

Teroplan S.A.
ul. Zakopiańska 73
30-418 Kraków

Office of TEROPLAN S.A.
is open from Monday to Friday
between 8:00 am - 4:00 pm

phone.: 12 300 41 00biuro@e-podroznik.pl

We do not provide here passenger information about timetables, tickets, etc.

Data Security Officer: Maciej Pytlowany

You can contact him in all matters regarding personal data via email by sending a message to: daneosobowe@e-podroznik.pl